Privacy Policy | Conexión Creativa Group

Privacy Policy

Effective Date: August 24, 2026

Conexión Creativa Group (“Conexión Creativa,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, completing a form, requesting information, scheduling a consultation, or communicating with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • Full name
  • Telephone number
  • Email address
  • Business name
  • Business type or industry
  • Information about your business operations
  • Approximate number of customers or clients
  • Marketing objectives
  • Information submitted through forms, surveys, applications, calendars, or consultations
  • Communications you send to us

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring website
  • Date and time of visits
  • Cookies and similar technologies
  • Advertising and analytics data

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and requests
  • Evaluate whether our services may be appropriate for your business
  • Schedule consultations
  • Provide marketing, advertising, CRM, automation, and business growth services
  • Communicate regarding our services
  • Send appointment confirmations and reminders
  • Send service-related text messages
  • Send promotional or marketing communications when appropriate consent has been provided
  • Improve our website, services, advertising, and customer experience
  • Analyze marketing campaign performance
  • Maintain business and customer records
  • Prevent fraud or misuse
  • Comply with applicable laws and legal obligations

3. SMS and Text Messaging

If you provide your telephone number and consent to receive text messages, Conexión Creativa Group may send you messages regarding inquiries, appointments, services, customer support, business growth opportunities, promotions, or other communications consistent with the consent you provided.

SMS Disclosure:
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing any product or service.

Mobile information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers when reasonably necessary to deliver messaging, CRM, scheduling, communications, or other services on our behalf.

4. Marketing Communications

When permitted by law and based on the consent you provide, we may communicate with you through:

  • Email
  • Telephone
  • SMS or text messaging
  • Automated communications
  • Online advertising

You may unsubscribe from marketing emails through the unsubscribe option included in applicable emails.

You may opt out of SMS marketing at any time by replying STOP.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, advertising technologies, and similar technologies.

These technologies may help us:

  • Understand website traffic
  • Measure advertising effectiveness
  • Improve website performance
  • Track conversions
  • Create advertising audiences
  • Deliver relevant advertising

Third-party services such as Meta, Facebook, Instagram, Google, CRM providers, analytics providers, and advertising platforms may use their own cookies or tracking technologies in accordance with their respective privacy policies.

6. How We Share Information

We do not sell personal information in the traditional sense.

We may share information with trusted service providers that assist us with:

  • CRM systems
  • Website hosting
  • Email services
  • SMS and telecommunications
  • Scheduling platforms
  • Advertising services
  • Analytics
  • Payment processing
  • Automation software
  • Customer support
  • Professional services

These providers receive information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, subpoena, court order, governmental request, or when reasonably necessary to protect our rights, users, or business.

7. Advertising Platforms

We may use advertising platforms including Meta, Facebook, Instagram, Google, and other digital platforms.

Information regarding website activity or conversions may be transmitted to these platforms through pixels, APIs, cookies, or similar technologies to measure advertising performance and improve campaigns.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide services
  • Maintain business records
  • Fulfill contractual obligations
  • Resolve disputes
  • Meet legal or regulatory requirements
  • Improve our operations

10. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to certain information
  • Request correction
  • Request deletion
  • Opt out of certain marketing communications
  • Withdraw previously provided consent where applicable

To submit a privacy request, contact Conexión Creativa Group using the contact information below.

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13.

12. Third-Party Websites

Our website may contain links to third-party websites or services. Conexión Creativa Group is not responsible for the privacy practices, security, or content of third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, the updated version will be posted on this website with a revised effective date.

14. Contact Us

Conexión Creativa Group
Website: conexioncreativagroup.com
Email: [INSERT CONTACT EMAIL]

© 2026 Conexión Creativa Group. All Rights Reserved.